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QUESTION
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Why can’t I setup my email account to auto forward to my

@ameritech.net
@aol.com
@att.net
@bellsouth.net
@comcast.net
@hotmail.com
@live.com
@msn.com
@nvbell.net
@pacbell.net
@prodigy.net
@qwest.net
@sbcglobal.net
@snet.net
@swbell.net
@verizon.net
@yahoo.com

email account? 

 

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ANSWER
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Effective 2006-12-01

E-mail forwarding to the following service providers will no longer be permitted:
ameritech.net
aol.com
att.net
bellsouth.net
comcast.net
hotmail.com
live.com
msn.com
nvbell.net
pacbell.net
prodigy.net
qwest.net
sbcglobal.net
snet.net
swbell.net
verizon.net
yahoo.com

In order to ensure deliverability of email sent by our customers to accounts at the above noted domains, we are forced to block all email forwarding to these domains*. Presently, all of these domains have extremely stringent anti-spam filtering policies in place. If one of our customers configures their email account hosted with us to forward to their personal mailbox with one of the noted service providers and the service provider detects that message as spam, they believe that we are the source of the spam. As a result, our mail server gets blacklisted, even though we are not responsible for this spam.

Unfortunately, even though we are not responsible for this spam, these service providers noted have repeatedly been blacklisting our mail servers, causing legitimate email to be blocked. If you or your customers have forwarders configured to one of the above service providers, please remove the forwarding and convert them to IMAP or POP3 accounts.

*Note that this change only impacts FORWARDERS. You will still be able to send email to the above noted service providers. In fact, this change will actually make mail delivery to these service providers more reliable, since they will not be repeatedly blacklisting our servers.

If you are absolutely in need of forwarding to one of these email domains, a common workaround you can put in place is to setup a free Gmail.com account, and configure your email address on our servers to forward to that gmail.com account and then configure your gmail.com account to forward to your final destination account on one of the domains above.

 

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EXAMPLES
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APPLIES TO / KEY WORDS
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Email Forwarding
Auto Forward
Auto-Forward
AutoForward 

 

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REF
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